 |
Our Guest on Episode 8 of Business Breakfast TV is Broadcaster, Author & Non-Executive Director, Allyson Stewart-Allen.
Allyson will be talking on “How to Build a Customer-Centric Business”. Companies that organise around their customer or client, placing them at the heart of their operations, are the ones who will recover the fastest post-COVID.
Due to the commercial hit of the Coronavirus, which has impacted every business, join us for this BBTV talk where international business expert Allyson Stewart-Allen will explore:
• Why now – the commercial imperative to focus unflinchingly on customer/client behaviour and the value of their advocacy.
• The good, the bad, and the ugly – a brief tour of companies that have got it right and wrong.
• Lessons for listeners – some top tips on ways you can improve your insights about, and structure around, those customers that deserve you.
