Photo by Tima Miroshnichenko. The anatomy of a perfect customer lifecycle program is a comprehensive approach to understanding and engaging with customers throughout the entirety of their relationship ...
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Customer Service
Did you know that according to a study by the Lumina Foundation, “Employers who invest in employee education see significant returns on their investment?” The study found that ...
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Chat marketing allows brands to automate two-way, interactive conversations in Instagram Direct Messages, Facebook Messenger, and SMS to grow their brand. With the collapse of third-party cookies looming, ...
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Photo by Arno Senoner on Unsplash Having a good relationship with suppliers should be a priority for every business. Not only will it make working together more pleasant, ...
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Improving customer satisfaction is one of the best ways to increase revenue and maintain customer loyalty in your small business. Following these tips will lead to happier customers ...
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Photo by Christiann Koepke on Unsplash Contactless payments have been growing in popularity over the past few years. And, the COVID-19 pandemic has only made them more widespread. ...
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Photo by Matheus Bertelli from Pexels You want your company to be well-known and to get to know your customers better. One way to do this is by organizing and hosting ...
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It is, of course, difficult for companies to attract customers. But you’d hope that once you have brought them on board, then they’ll stay as customers. It is, ...
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Photo by Adeolu Eletu on Unsplash 2021 is the year we make a comeback, as individuals and as businesses. The last year has been a difficult one for ...
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