Customer Service

Customer Service

Articles Customer Engagement Customer Service Employee Engagement Staff Welfare Training

The Top 12 Reasons You Should Invest in Your Employees’ Education.

Did you know that according to a study by the Lumina Foundation, “Employers who invest in employee education see significant returns on their investment?” The study found that ...
Read more Comments Off on The Top 12 Reasons You Should Invest in Your Employees’ Education.
Articles Automation Blogging Content Marketing Customer Engagement Customer Relationship Marketing Customer Service Digital Marketing Digital Products Digital Resources Digital Skills Employee Engagement Influencer Marketing Insight Marketing Outsourcing Retail Sales Technology

The World’s Leading Chatbot Marketing Experts Revealed.

Chat marketing allows brands to automate two-way, interactive conversations in Instagram Direct Messages, Facebook Messenger, and SMS to grow their brand. With the collapse of third-party cookies looming, ...
Read more Comments Off on The World’s Leading Chatbot Marketing Experts Revealed.
Articles Business Business Intelligence Business Planning Customer Engagement Customer Relationship Marketing Customer Service Entrepreneur Insight Leadership Development Logistics Office Management Outsourcing Shipping

Want to Improve Your Relationship with Your Suppliers? Here are 5 Things You Can Do.

Photo by Arno Senoner on Unsplash Having a good relationship with suppliers should be a priority for every business. Not only will it make working together more pleasant, ...
Read more Comments Off on Want to Improve Your Relationship with Your Suppliers? Here are 5 Things You Can Do.
Articles Automation Beyond Customer Centric Business Growth Business Intelligence Customer Engagement Customer Relationship Marketing Customer Service Insight Logistics Office Management Productivity

How to Improve Customer Satisfaction in Your Small Business.

Improving customer satisfaction is one of the best ways to increase revenue and maintain customer loyalty in your small business. Following these tips will lead to happier customers ...
Read more Comments Off on How to Improve Customer Satisfaction in Your Small Business.
Articles Automation Customer Engagement Customer Service Digital Products Finance Health & Safety Insight Retail Sales User Experience Workplace

Why Contactless Payments Have Become More Popular During COVID-19.

Photo by Christiann Koepke on Unsplash Contactless payments have been growing in popularity over the past few years. And, the COVID-19 pandemic has only made them more widespread. ...
Read more Comments Off on Why Contactless Payments Have Become More Popular During COVID-19.
Articles Beyond Customer Centric Content Marketing Customer Engagement Customer Relationship Marketing Customer Service Digital Marketing Food & Beverage Influencer Marketing Marketing Networking

How To Organize & Host A Successful Marketing Event.

Photo by Matheus Bertelli from Pexels You want your company to be well-known and to get to know your customers better. One way to do this is by organizing and hosting ...
Read more Comments Off on How To Organize & Host A Successful Marketing Event.
Articles Beyond Customer Centric Business Intelligence Customer Engagement Customer Relationship Marketing Customer Service

What Can Cause Companies To Lose Customers?

It is, of course, difficult for companies to attract customers. But you’d hope that once you have brought them on board, then they’ll stay as customers. It is, ...
Read more Comments Off on What Can Cause Companies To Lose Customers?
Articles Business Growth Customer Relationship Marketing Customer Service Website Development

Growing Your Business In 2021.

Photo by Adeolu Eletu on Unsplash 2021 is the year we make a comeback, as individuals and as businesses. The last year has been a difficult one for ...
Read more Comments Off on Growing Your Business In 2021.
Articles Beyond Customer Centric Business Planning Customer Engagement Customer Relationship Marketing Customer Service Digital Marketing Health & Safety Marketing Retail

How To Become A New And Improved Business For The Post-Pandemic Era.

The pandemic has seen millions of businesses close, with even more jobs at risk or lost altogether. However, now the vaccine is rolling out with each passing day, ...
Read more Comments Off on How To Become A New And Improved Business For The Post-Pandemic Era.