So, you want to make your business more about your customers? Smart move! It’s a tough world out there, and the more you tune into what your customers ...
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Customer Service
Photo by Anna Shvets When cultivating strong relationships with your clients as a small business, it’s the little details that truly matter and leave a lasting impression. While ...
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Photo by MART PRODUCTION Mastering customer service can take a long time as an employee and can seem secondary as an employer. But customer service is one of ...
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Several challenges associated with running a small business involve not doing the little things right. If you want to get to the top, it’s vital to master the ...
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Photo by Jason Goodman on Unsplash Leaving a good impression on your audience is key if you’re going to attract new and returning customers, but it’s often difficult ...
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Photo by Tima Miroshnichenko. The anatomy of a perfect customer lifecycle program is a comprehensive approach to understanding and engaging with customers throughout the entirety of their relationship ...
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Did you know that according to a study by the Lumina Foundation, “Employers who invest in employee education see significant returns on their investment?” The study found that ...
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Chat marketing allows brands to automate two-way, interactive conversations in Instagram Direct Messages, Facebook Messenger, and SMS to grow their brand. With the collapse of third-party cookies looming, ...
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