Customer Service

Articles Beyond Customer Centric Customer Engagement Customer Relationship Marketing Customer Service Marketing

6 Ways Every Business Should Be Impressing Its Audience.

Photo by Jason Goodman on Unsplash Leaving a good impression on your audience is key if you’re going to attract new and returning customers, but it’s often difficult ...
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Articles Beyond Customer Centric Customer Engagement Customer Relationship Marketing Customer Service

6 Top Tips To Create A Perfect Customer Lifecycle Program.

Photo by Tima Miroshnichenko. The anatomy of a perfect customer lifecycle program is a comprehensive approach to understanding and engaging with customers throughout the entirety of their relationship ...
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Articles Customer Engagement Customer Service Employee Engagement Staff Welfare Training

The Top 12 Reasons You Should Invest in Your Employees’ Education.

Did you know that according to a study by the Lumina Foundation, “Employers who invest in employee education see significant returns on their investment?” The study found that ...
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The World’s Leading Chatbot Marketing Experts Revealed.

Chat marketing allows brands to automate two-way, interactive conversations in Instagram Direct Messages, Facebook Messenger, and SMS to grow their brand. With the collapse of third-party cookies looming, ...
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Want to Improve Your Relationship with Your Suppliers? Here are 5 Things You Can Do.

Photo by Arno Senoner on Unsplash Having a good relationship with suppliers should be a priority for every business. Not only will it make working together more pleasant, ...
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How to Improve Customer Satisfaction in Your Small Business.

Improving customer satisfaction is one of the best ways to increase revenue and maintain customer loyalty in your small business. Following these tips will lead to happier customers ...
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Articles Automation Customer Engagement Customer Service Digital Products Finance Health & Safety Insight Retail Sales User Experience Workplace

Why Contactless Payments Have Become More Popular During COVID-19.

Photo by Christiann Koepke on Unsplash Contactless payments have been growing in popularity over the past few years. And, the COVID-19 pandemic has only made them more widespread. ...
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Articles Beyond Customer Centric Content Marketing Customer Engagement Customer Relationship Marketing Customer Service Digital Marketing Food & Beverage Influencer Marketing Marketing Networking

How To Organize & Host A Successful Marketing Event.

Photo by Matheus Bertelli from Pexels You want your company to be well-known and to get to know your customers better. One way to do this is by organizing and hosting ...
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Articles Beyond Customer Centric Business Intelligence Customer Engagement Customer Relationship Marketing Customer Service

What Can Cause Companies To Lose Customers?

It is, of course, difficult for companies to attract customers. But you’d hope that once you have brought them on board, then they’ll stay as customers. It is, ...
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