Customer Engagement

Coaching Customer Engagement Customer Service Digital Agency Growth Employee Engagement Entrepreneur Featured Insight Leadership Development Managing Stress Mental Health Networking New Business Posts Proffesional Development Remote Working Sales Startup Thought Leadership

Mentorship & Coaching

We set up a new mentorship and coaching program for entrepreneurs and SME business owners in January 2015. Various options are available, starting at £49 per month for our community ...
Read more Comments Off on Mentorship & Coaching
Business Business Growth Business Planning Customer Engagement Customer Relationship Marketing Customer Service Posts

Tips On Shaping Business Goals To Prioritise Your Customers.

So, you want to make your business more about your customers? Smart move! It’s a tough world out there, and the more you tune into what your customers ...
Read more Comments Off on Tips On Shaping Business Goals To Prioritise Your Customers.
Customer Engagement Customer Relationship Marketing Customer Service Posts

6 Understated Ways To Boost Client Relationships.

Photo by Anna Shvets When cultivating strong relationships with your clients as a small business, it’s the little details that truly matter and leave a lasting impression. While ...
Read more Comments Off on 6 Understated Ways To Boost Client Relationships.
Customer Engagement Customer Service Posts

Mastering Customer Service via 2024 Trends.

Photo by MART PRODUCTION Mastering customer service can take a long time as an employee and can seem secondary as an employer. But customer service is one of ...
Read more Comments Off on Mastering Customer Service via 2024 Trends.
Customer Engagement Featured Insurance Posts

4 Ways To Improve Your Insurance Company.

Photo by Kindel Media Building an insurance company isn’t always as easy as it sounds. Sure, everyone needs different types of insurance policies; however, the competition for clients ...
Read more Comments Off on 4 Ways To Improve Your Insurance Company.
Branding Customer Engagement Customer Relationship Marketing Customer Service Design Featured Influencer Marketing Office Management Posts

How You Can Create the Illusion That Your Small Business is Big and Successful Without Lying.

Photo by Microsoft 365 on Unsplash Chances are, you’ve heard of “fake it til you make it,” right? Well, honestly, there’s a lot of truth to it; if ...
Read more 1
Customer Engagement Customer Relationship Marketing Customer Service Marketing Posts

6 Ways Every Business Should Be Impressing Its Audience.

Photo by Jason Goodman on Unsplash Leaving a good impression on your audience is key if you’re going to attract new and returning customers, but it’s often difficult ...
Read more Comments Off on 6 Ways Every Business Should Be Impressing Its Audience.
Business Growth Customer Engagement Employee Engagement Featured Ideas Festival Keynotes Thought Leadership Video Video Interviews

Keynote: Kate Davies on “Employee Engagement = Sustainable Business Growth”

For over 25 years Kate has partnered with teams, individuals, and large organisations tochampion people-focused change. As a leadership coach, she works with creative agenciesand medium-sized businesses across ...
Read more Comments Off on Keynote: Kate Davies on “Employee Engagement = Sustainable Business Growth”
Customer Engagement Customer Relationship Marketing Customer Service Posts

6 Top Tips To Create A Perfect Customer Lifecycle Program.

Photo by Tima Miroshnichenko. The anatomy of a perfect customer lifecycle program is a comprehensive approach to understanding and engaging with customers throughout the entirety of their relationship ...
Read more Comments Off on 6 Top Tips To Create A Perfect Customer Lifecycle Program.