Customer Service

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Episode 8: Allyson Stewart-Allen on “How to Build a Customer-Centric Business”

Our Guest on Episode 8 of Business Breakfast TV is Broadcaster, Author & Non-Executive Director, Allyson Stewart-Allen. Allyson will be talking on “How to Build a Customer-Centric Business”. ...
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4 Threats to Your Business — and How to Manage Them.

In an ideal world, your business would simply go from strength to strength without experiencing any difficulties whatsoever. Alas, last time we checked, this is not an ideal ...
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Mentorship & Coaching

We set up a new mentorship and coaching program for entrepreneurs and SME business owners in January 2015. Various options are available, starting at £49 per month for our community ...
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Tips On Shaping Business Goals To Prioritise Your Customers.

So, you want to make your business more about your customers? Smart move! It’s a tough world out there, and the more you tune into what your customers ...
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6 Understated Ways To Boost Client Relationships.

Photo by Anna Shvets When cultivating strong relationships with your clients as a small business, it’s the little details that truly matter and leave a lasting impression. While ...
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Mastering Customer Service via 2024 Trends.

Photo by MART PRODUCTION Mastering customer service can take a long time as an employee and can seem secondary as an employer. But customer service is one of ...
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8 Things Every Small Business Owner Should Know.

Several challenges associated with running a small business involve not doing the little things right. If you want to get to the top, it’s vital to master the ...
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How You Can Create the Illusion That Your Small Business is Big and Successful Without Lying.

Photo by Microsoft 365 on Unsplash Chances are, you’ve heard of “fake it til you make it,” right? Well, honestly, there’s a lot of truth to it; if ...
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Customer Engagement Customer Relationship Marketing Customer Service Marketing Posts

6 Ways Every Business Should Be Impressing Its Audience.

Photo by Jason Goodman on Unsplash Leaving a good impression on your audience is key if you’re going to attract new and returning customers, but it’s often difficult ...
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