One of the most important objectives for business owners is to make their customers happy. If you’re on a mission to improve client retention rates, you’re looking to ...
Read more
Comments Off on Customer Contentment- How To Ensure Your Business Attracts Rave Reviews.
Customer Engagement
“We know our clients are happy, we already ask them” is a comment I often hear when I tell people that I deliver client listening programmes. But do ...
Read more
Comments Off on Can you afford not to listen to your clients?
Are you starting to wonder if there is something wrong with your marketing? There might well be, and it’s good that something has prompted you to look in ...
Read more
Comments Off on How Can You Tell If There’s Something Wrong With Your Marketing?
‘Next to doing the right thing the most important thing is to let people know you are doing the right thing.’ Industrialist and philanthropist, John D. Rockefeller I love ...
Read more
Comments Off on The PR Paradox.
Photo by Julian Hochgesang on Unsplash Running a business that has to make and take a lot of calls is a challenge. It is expensive to give each ...
Read more
Comments Off on The Game-Breaking Mistakes That Make Call Centers Look Unprofessional.
Our Guest on Episode 8 of Business Breakfast TV is Broadcaster, Author & Non-Executive Director, Allyson Stewart-Allen. Companies that organise around their customer or client, placing them at ...
Read more
Comments Off on Episode 8: Allyson Stewart-Allen on “How to Build a Customer-Centric Business.”
Technology has seen a huge spike in advancement over the past 20 years, with almost every industry now utilizing tech to their advantage. Thanks to the latest developments, ...
Read more
Comments Off on Technology & Retail – What Does 2020 Hold?
Mobile ads are an important part of your digital marketing strategy because we are all so reliant on our phones. Almost everybody is carrying a smartphone around with ...
Read more
Comments Off on 6 Ways To Improve Your Mobile Ad Campaigns.
